SDX 6.4.x Application Library Guide > Managing Subscriber Accounts with VTA Portals > Allowing Subscribers to Manage Their Accounts with the Subscriber Portal

Allowing Subscribers to Manage Their Accounts with the Subscriber Portal

We provide a sample subscriber portal for the Quota VTA that subscribers can use to manage their accounts. You can use this portal to demonstrate and test the VTA. In a production environment, you must integrate your customer interface with these portals. For more information, contact Juniper Networks Professional Services.

The sample portal is designed to be used with the Quota configuration example in the sample data. As a result, the portals expect the Periodic and Bought accounts.

The Quota VTA creates an account with zero balance and inactive status the first time that the subscriber logs in. Typically, you direct subscribers to the subscriber portal when they log in for the first time. The subscriber can activate the periodic account and buy bandwidth. Subscribers are billed according to the choices they make. When an administrator replenishes periodic accounts, the subscriber receives a new quota of bandwidth and is billed for that quota.

Subscribers can deactivate their periodic accounts. Subscribers who do so can use the balance of their periodic quotas before you replenish periodic accounts. At this time, inactive accounts expire, and their balances are set to zero. Subscribers can reactivate their accounts at any time and will be billed for the new periodic quota.

Accessing the Subscriber Portal

To access the sample subscriber portal, enter the following URL in your Web browser:

http://<host>:<port>/quotaCustCare/custcare.jsp

• <host> is the IP address or name of the host on which you installed the VTA.
• <port> is the HTTP port for the J2EE application server.

The subscriber portal appears.

Viewing Information About the Account

To view account balances, account history, or current sessions, click the appropriate button in the navigation area of the subscriber portal. The corresponding Web page appears.

Purchasing a Periodic Account

A periodic account is an account into which the service provider periodically adds volume. The periodic quota is tracked in the periodic account.

To purchase an account that your service provider replenishes periodically:

1. In the navigation pane, click Buy Bandwidth.
2. Navigate to the PeriodicQuota Account area.
3. Click Activate.

Suspending a Periodic Account

To suspend an account that your service provider replenishes periodically:

1. In the navigation pane, click Buy Bandwidth.
2. Navigate to the PeriodicQuota Account area.
3. Click Deactivate.

Purchasing Extra Bandwidth

To purchase extra bandwidth:

1. In the navigation pane, click Buy Bandwidth.
2. Navigate to the BoughtQuota Account area.
3. Select the option you want to purchase.
4. Click Buy.

If this is the first time you have purchased extra bandwidth, your bought account will be activated. The bandwidth you purchased will be added to your bought account.