NMC-RX 7.3.x User Guide, Vol. 1 > Installing and Running the NMC-RX Application > Starting the Polling Service

Starting the Polling Service

You should run the Polling Service before you run the NMC-RX application, although it is not required. The Polling Service monitors device status.

The Polling Service generates a log of events. If any problems occur, check <NMC-RX installation directory>/log/PollingServer.log for recent messages.

If you chose a client-only installation, no Polling Service is installed on your workstation. but Polling Service may be running on another machine that is connected to the database.

You can find NMC-RX client polling-specific settings in the NMC-RX Resource Configurator dialog box and Polling Service-specific settings in the Polling Service tab, which you access by choosing the NMC-RX Application Settings option in the Configuration menu. For more information, see NMC-RX User Guide, Vol. 2, Chapter 14, Configuring NMC-RX Services Using the Resource Configurator.

Starting the Polling Service in Windows

 NOTE: Run only one instance of the Polling Service per NMC-RX database. For example, if two users are running the NMC-RX application and are sharing a database, they should run only one Polling Service between them.



 

To run the Polling Service:

• Double-click the NMC-RX Polling icon on your desktop, or click Start>Programs>NMC-RX>Polling Service.
  

  NOTE: If the Polling Service cannot connect to the database, the service does not start, and a message appears indicating that the database is unavailable.

  
  

The Polling Service console window opens, which displays the ongoing activity of the Polling Service.

Starting the Polling Service in Solaris

To start the Polling Service from <NMC-RX installation directory>/bin/, run ./PollingService or use the polling script, which is located in the NMC-RX installation directory/utils directory.