AIS Service Subscriptions

To receive full AIS product functionality, the customer must purchase the following annual subscriptions for the following device classes from Juniper Support Services (JSS). The AIM application displays the annual subscriptions purchased for device classes when it connects to JSS.

• AIS Base Service (Incident-Driven Online Service)--Cases are opened directly from the end-user. Case status and case-ID are returned to the end-user from JSS.
• AIS Proactive Service (Intelligence-Driven Online Service)--Proactive information is reported from the end-user. Proactive analysis information is returned the end-user.