Partner End-User Deployed AIS Engagement Model
AIM is installed on each end user's network and accessed remotely by the partner through a Web client. There is no AIM at the partner location. Each end user's AIM communicates directly with JSS. the partner can choose to administer each end user's AIM individually or allow each end user to administer their own AIM. If the end user sends a case request to JSS (for example, if the end user has administrative privileges to their own AIM) the partner can view information by remotely logging in to an end user's AIM. A firewall hole or tunnel between the end-user and AIM is necessary. All connections are through authenticated and encrypted protocols. See Figure 4.
