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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.
What is J-Care?
It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!
Unpacking an EX-series Switch
The EX-series switch is shipped in a cardboard carton and is secured with foam packing material. The carton also contains an accessory box.
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Note: The EX-series switch is maximally protected inside the shipping carton. Do not unpack it until you are ready to begin installation. |
To unpack the switch (see Figure 1):
- Move the shipping carton to a staging area as close to the installation site as possible, but where you have enough room to remove the system components.
- Position the carton so that the arrows are pointing up.
- Open the top flaps on the shipping carton.
- Remove the accessory box and verify the contents against the parts inventory on the label attached to the carton.
- Pull out the packing material holding the switch in place.
- Verify the chassis components received against the packing list included with the switch. An inventory of parts provided with an EX-series switch is provided in Table 1.
- Save the shipping carton and packing materials in case you need to move or ship the switch later.
Figure 1: Unpacking an EX-series Switch
Table 1: Inventory of Components Provided with an EX-series Switch