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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


Starting the J-Web Interface

To start the J-Web interface:

  1. Launch your HTTP-enabled or HTTPS-enabled Web browser.

    To use HTTPS, you must have installed a certificate on the switch and enabled HTTPS.

  2. After http:// or https:// in your Web browser, type the hostname or IP address of the switch and press Enter.

    The J-Web login page appears.

  3. On the login page, type your username and password, and click Log In.

    To correct or change the username or password you typed, click Reset, type the new entry or entries, and click Log In.

    Note: The default username is root with no password. You must change this during initial configuration or the system does not accept the configuration.

    The Chassis Dashboard information page appears.

To explicitly terminate a J-Web session at any time, click Logout in the top pane.