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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



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EX-series Switch Chassis Physical Specifications

The EX-series switch chassis is a rigid sheet-metal structure that houses the other hardware components. Table 1 summarizes the physical specifications of the EX-series switch chassis.

Table 1: Physical Specifications of the EX-series Switch Chassis

Description

Value

Chassis height

1.75 inches (4.445 cm)

Chassis width

  • 17.25 inches (43.82 cm)
  • 19 inches (48.2 cm) with mounting brackets attached

Chassis depth

17 inches (43.18 cm), extended by 2.25 inches by power supply in models that have 600 W and 930 W power supply

Weight

  • EX 3200 switch with 1 power supply: 15–17 lbs (6.8–7.7 kg)
  • EX 4200 switch with 1 power supply: 16–18 lbs (7.2–8.2 kg)
  • 320 W power supply: 2.5 lbs (1.1 kg)
  • 600 W and 960 W power supplies: 3.1 lbs (1.4 kg)

You can mount an EX-series switch on a 19-in. or 23-in. equipment rack or cabinet by using mounting brackets. You can mount an EX-series switch on a desk or other level surface by using rubber feet. The switch is shipped with mounting brackets and screws to be used to secure the chassis to rack or cabinet rails. It is also shipped with 4 rubber feet to be used to stabilize the chassis on a desk or other level surface.