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Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.
What is J-Care?
It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!
Understanding Software Upgrade in a Virtual Chassis
A virtual chassis can be composed of multiple EX 4200-series switches and each member switch is running JUNOS software packages. For ease of management, the virtual chassis provides flexible methods to upgrade software releases.
A new software release can be upgraded to the entire virtual chassis or to a particular member in the virtual chassis through a CLI or J-Web command. A user can add software packages to either a single member of the virtual chassis or to all members of the virtual chassis at the same time.