Skip to content

Support



Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


Layer 3 Protocols Not Supported on EX-series Switches

EX-series switches do not support the following JUNOS Layer 3 protocols and features.

Table 1 describes the specific JUNOS layer 3 features and configuration statements from that are not supported on EX-series switches.

Table 1: JUNOS Layer 3 Protocol Statements and Features That Are Not Supported

FeatureConfiguration Statements Not Supported on EX-Series Switches

BGP:

  • IPv6 and VPN families
  • Multiprotocol BGP (MBGP)
  • ipsec-sa and subordinate statements
  • labeled-unicast and subordinate statements
  • resolve-vpn and subordinate statements
  • route-target and subordinate statements
  • signaling and subordinate statements
  • vpn-apply-export statement

DVMRP
  • dvmrp and subordinate statements

Flow aggregation (cflowd)
  • cflow and subordinate statements

IPSec
  • [edit services] statements related to IPSec

IPv6
  • All statements related to IPv6 are unsupported.

IS-IS:

  • ES-IS
  • IPv6
  • Traffic engineering
  • clns-routing statement
  • ipv6–multicast statement
  • ipv6–unicast statement
  • lsp-interval statement
  • label-switched-path statement
  • lsp-lifetime statement
  • no-ipv6-routing statement
  • te-metric statement
  • traffic-engineering and subordinate statements

Layer 2 Tunneling Protocol (L2TP)
  • l2tp and subordinate statements

Logical routers
  • logical-routers and subordinate statements

MLD
  • mld and all subordinate statements

MPLS:

  • All of MPLS
  • Label Distribution Protocol (LDP)
  • Layer 3 VPNs
  • Multiprotocol BGP (MP-BGP) for VPN-IPv4 family
  • Pseudowire emulation (PWE3)
  • Resource Reservation Protocol (RSVP)
  • Routing policy statements related to Layer 3 VPNs and MPLS
  • Traffic engineering (TE) extensions in OSPF and IS-IS
  • ldp and all subordinate statements
  • mpls and all subordinate statements

MSTP
  • mstp and all subordinate statements

Network Address Translation (NAT)
  • nat and subordinate statements
  • Policy statements related to NAT

OSPF:

  • IPv6
  • Traffic engineering
  • demand-circuit statement
  • label-switched-path and subordinate statements
  • neighbor statement within an OSPF area
  • peer-interface and subordinate statements within an OSPF area
  • poll-interval statement
  • sham-link statement
  • te-metric statement
  • traffic-engineering and subordinate statements

OSPFv3
  • ospf3 and all subordinate statements

PIM:

  • IPv6
  • inet6 family

RIPng
  • ripng and all subordinate statements

Routing instances:

  • Routing instance forwarding
  • isis and subordinate statements
  • l2vpn and subordinate statements
  • ldp and subordinate statements
  • no-vrf-advertise statement
  • ospf 3 and subordinate statements
  • route-distinguisher statement
  • vpls and subordinate statements
  • vrf-export statement
  • vrf-import statement
  • vrf-table-label statement
  • vrf-target statement

SAP and SDP
  • sap and all subordinate statements

General routing options in the routing-options hierarchy:

  • MPLS and label-switched-paths
  • IPv6
  • auto-export and subordinate statements
  • dynamic-tunnels and subordinate statements
  • lsp-next-hop and subordinate statements
  • multicast and subordinate statements
  • p2mp-lsp-next-hop and subordinate statements
  • route-distinguisher-id statement

Traffic sampling and fowarding in the forwarding-options hierarchy
  • accounting and subordinate statements
  • family mpls and family multiservice under hash-key hierarchy
  • Under monitoring group-name family inet output hierarchy:
    • cflowd statement
    • export-format-cflowd-version-5 statement
    • flow-active-timeout statement
    • flow-export-destination statement
    • flow-inactive-timeout statement
    • interface statement
  • port-mirroring statement

    Note: Implement port mirroring on EX-series switches using the analyzer and subordinate statements.

  • sampling and subordinate statements