Skip to content

Support

End-of-Life (EOL) Products

WX Central Management System (CMS) Software Release Dates and Milestones

The table below details important information relevant to each WX CMS software release. The dates and milestones provided are in accordance with the policies of WX CMS at the time of each software release and are in accordance with stated End of Life/End of Support policies for Juniper Networks.

Product FRS Date End of Engineering Support End of Life (EOL)
WX CMS 5.6 06/06/2008 12/06/2009* 12/06/2010*
WX CMS 5.5 08/24/2007 02/24/2009* 02/24/2010*
WX CMS 5.4 10/31/2006 04/30/2008* 04/30/2009*
WX CMS 5.2 04/01/2006 10/01/2007* 10/01/2008*
WX CMS 5.1 09/30/2005 03/30/2007 03/30/2008*
WX CMS 5.0 10/19/2004 04/19/2006 04/19/2007
WX CMS 4.0 02/10/2004 08/10/2005 04/01/2006

For WX CMS software products, the period of active engineering support will be the current release plus two (2) subsequent releases, or up to eighteen (18) months from the FRS date, whichever occurs first. All software releases are considered major.

Update releases (e.g. service, maintenance, patch) will no longer be created for major software releases after the end of engineering (EOE) date.

JTAC support will continue after EOE for two (2) subsequent releases or up to twelve (12) months, whichever occurs first. After EOE and until EOL JTAC support will be generally limited to investigation and troubleshooting in an attempt to provide solutions and workarounds.

When the release reaches EOL the software images are removed from www.juniper.net and JTAC will only provide support on a commercially reasonable effort basis.

* No later than the date posted, the date may be earlier if the subsequent releases are reached prior to the months of support option.